We focus on making your life easy.
We exist to make technology feel less intimidating and more human, bringing back that comforting feeling of having a loved one nearby who can “just fix it” with a smile.
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Day to day Assistance, with all our Hearts!
We're here to bring generations closer!
We get it. Technology can be overwhelming. For many, that world feels fast, confusing, or even overwhelming. That’s why we take time to explain things with care and compassion, no rushing, no jargon, no judgment.
We’re here to make your digital life easier, one gentle step at a time.
Here’s What We Make It Easy
From online banking to bill payments, we guide you safe in each step — no stress, no mistakes.
If something confuses you, we’re here to explain it — patiently, clearly, and with care.
We help you set up and use email, WhatsApp, Facebook, or video calls so you can stay close to your loved ones — wherever they are.
Learn how to create and manage passwords easily, recognize scams, and browse the internet with confidence.
Helping you get your gadgets working smoothly from day one. •Smartphone & tablet setup (Apple & Android) •Computer & laptop setup (Windows & Mac) •Smart TV setup + streaming app installation (Netflix, YouTube, etc.) •Printer & scanner setup
We’ll show you how to organize, back up, and share your photos, so they’re always with you and never lost.
Services We Provide
Device Setup & Support
Helping you get your gadgets working smoothly from day one.
•Smartphone & tablet setup (Apple & Android)
•Computer & laptop setup (Windows & Mac)
•Smart TV setup + streaming app installation (Netflix, YouTube, etc.)
•Printer & scanner setup
Creative Services
Because sometimes tech isn’t just about fixing, it’s about creating something meaningful.
•Memory video or photo slideshow, Photo Album
•Document help (resumes, letters, forms, emails)
•PowerPoint or presentation design
•Photo & Cloud Organization/Social Media Help
•Custom Email or Signature Design
Safety & Security
Keeping you safe and confident online with clear guidance.
•Scam & fraud prevention training
•Password creation + management assistance
•Privacy settings review (Google, Facebook, etc.
•Account security checks
Internet & Connectivity Help
Making sure your devices stay connected and frustration-free
•Wi-Fi network troubleshooting
•Connecting new devices to the internet
•Improving signal coverage throughout your home
Troubleshooting & Maintenance
Fixing common issues and keeping your tech running like new.
•Diagnosing & fixing everyday problems
•Software updates & cleanup
•Removing unwanted programs or pop-ups
Monthly Tech Care Plan
For those who want peace of mind all month long.
•Unlimited quick fixes (under 15 minutes each)
•Priority scheduling
•Routine security & cleanup check
Perfect fit regardless of your specific budget
Starter
$10/Per Month
- General Assistance
- Account Creation Guide
- 50 Minutes per Month
- Upto 1 Video Sessions
Basic Assist
$29/Per Month
- Everything in Starter
- Technical & Device Support
- 250 Minutes per Month
- Upto 5 Video Sessions
Pro Assist
$49/Per Month
- Everything in Basic
- How to Almost Eveything
- 400 Minutes per Month
- Upto 8 Video Session
Starter
$123/Per Year
- General Assistance
- Account Creation Guide
- 50 Minutes per Month
- Upto 1 Video Sessions
Basic Assist
$299/Per Year
- Everything in Starter
- Technical & Device Support
- 250 Minutes per Month
- Upto 5 Video Sessions
Pro Assist
$515/Per Year
- Everything in Basic
- How to Almost Eveything
- 400 Minutes per Month
- Upto 8 Video Session
Everyone deserves to feel confident.
Today, much of life happens online, from communicating with loved ones to paying bills and sharing memories. We’re here to guide, not to rush; to listen, not to lecture, because a little patience and understanding can turn frustration into confidence and isolation into connection.
That’s why Your Digital Grandkid exists to bring comfort and clarity where there’s uncertainty.
Motivation behind
Your Digital Grandkid
About Your Digital Grandkid
Technology can be confusing, but it doesn’t have to be.Your Digital Grandkid was created with one simple belief: everyone, no matter their age or background, deserves to feel confident using technology. We bring patience, kindness, and clear guidance to every interaction, helping you feel comfortable and capable in a digital world that’s always changing.
After years of helping family and friends with everything from phone setups to online safety, we realized something important: people don’t need complicated tech talk, they need someone who listens and cares. That’s what inspired us to start Your Digital Grandkid.
Today, we’re on a mission to make technology approachable, secure, and even enjoyable. Because when you have the right support, confidence comes naturally.
Frequently Asked Questions
What is Your Digital Grandkid
Your Digital Grandkid is a friendly, support service that helps people navigate the digital world with confidence. Think of us as a tech-savvy grandkid someone who explains things slowly, kindly, and without judgment.
What kind of help can I get?
Your Digital Grandkid is a friendly, patient support service that helps people navigate the digital world with confidence. Think of us as a tech-savvy grandkid someone who explains things slowly, kindly, and without judgment.
How does it work?
You can start by sending us an email or booking a call. We’ll listen to your concern, guide you step-by-step, and make sure you fully understand each part.
We can support you through:
1. Phone and email guidance
2. Simple visual guides
3. Step-by-step videos
You’ll always learn at your own pace — with no pressure, no rush.
Do I need any special equipment?
Not at all! All you need is your regular device your phone, tablet, or computer. We’ll work with what you already have and help you make the most of it.
When can I reach you?
You can email us anytime — we reply within 24 hours, usually much sooner.
If you prefer a call, you can schedule it through our booking calendar at a time that works best for you.
Is this for seniors only?
Not at all. While we love helping seniors, Your Digital Grandkid is for anyone who feels left behind by the fast pace of technology whether that’s parents, teachers, or anyone who just needs a little extra guidance.
Will I be talking to a real person?
Always. You’ll be speaking with a kind, patient person who genuinely cares about helping you understand, not a bot or automated system.
Is my information safe?
Absolutely. We take privacy seriously. Everything you share with us stays completely confidential — we never store passwords or share personal information.
Why choose Your Digital Grandkid?
Because we believe patience, empathy, and connection matter. We don’t just fix problems — we build confidence, one caring conversation at a time.